Due to the recent COVID-19 epidemic, we will be keeping this page updated with information relating to our operational status. 

This will be kept simple for ease of consumption, if you require more information, please email customer service: sales@icecoolfashion.com

Order Processing
Operating
Email Support & Sales
Operating


Orders are still being sent as usual, and customer support is running as usual again. Please be patient with our team, they are trying their hardest to get to all queries as quickly as possible. 

If you have already emailed and have not received a response, our team will get back to you as soon as they get to your email, always within 24 hours.

No signatures required, All UK orders are sent with Royalmail who are operating contact-less deliveries.

Deliveries are taking a couple of days extra in some cases, please be patient and your order will arrive.

Don't worry if you can't return in time we are being very very flexible as long as the items are unworn with all labels attached, if you can email us to let us know if you are having trouble returning, we will extend the return period.

 

Last update: 22nd of September 2020 - 12:00