Delivery Policy

Delivery can be to any address in the UK, Europe and the Rest of the World. Please make sure you keep the receipt enclosed with your goods.

When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order.

icecoolfashion.com will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way.

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and icecoolfashion.com shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

 

UK standard delivery

FREE UK Delivery on all orders - 2-5 Working days delivery aim

•  Sent with royal mail 48 or Tracked 48 service (Depending on order value)

UK Royal Mail 24

£1 UK 1-2 Day Delivery - 1-2 Working days delivery aim

• Sent with royal mail 24 or Tracked 24 service (Depending on order value)

UK next day delivery

£5.99 regardless of the size or value of your order

•  Available between Monday to Saturday. Orders must be placed before 2pm (11am Saturday) to ensure next day delivery. Orders placed on a Friday will be delivered on Monday. Orders place on Saturday/Sunday will be dispatched on Monday and arrive with you on Tuesday. You will be informed of a tracking number for your parcel so you can see its progress
• If you are not there to take delivery of your parcel a calling card will be left, your order might be left with a neighbour.

 

 

EU delivery

Standard Delivery:

Tracked delivery: 3-5 days

£8.99 This is with a tracking number.

 

Rest of the World

Standard Delivery:

Tracked delivery: 7-10 days

£9.99 This is with a tracking number.

 

 

Force Majeure

icecoolfashion.com shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.